Terms of Service

By accessing and using the TrustyLads website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Permission is granted to temporarily download one copy of the materials on TrustyLads's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials
• Transfer the materials to another person or "mirror" the materials on any other server

Product Descriptions:

• We strive to provide accurate product descriptions and images
• Product availability is subject to change without notice
• Prices are subject to change and may vary based on location and availability
• All prices are in Indian Rupees (INR) unless otherwise stated

Manual Reselling Notice:

TrustyLads operates as a manual reselling platform. Orders placed through our website are processed manually, and we source products from various suppliers. Delivery times may vary based on product availability and supplier processing times.

Order Acceptance:

• All orders are subject to acceptance and availability
• We reserve the right to refuse or cancel any order
• Payment must be completed before order processing begins

Payment Methods:

• Cash on Delivery (COD) - Available for eligible orders
• Online payments through our secure payment partners
• All online transactions are processed securely

Shipping Policy:

• Free shipping across India on all orders
• Average delivery time: 4-7 business days
• Delivery times may vary based on location and product availability
• We are not responsible for delays caused by courier services or external factors

Return Policy:

• 7-day return window from date of delivery
• Products must be unused and in original packaging
• Proof of purchase required for all returns
• Return shipping costs may apply

Refund Process:

• Refunds will be processed within 5-7 business days
• Original payment method will be credited
• COD orders may require alternative refund arrangements

You may not use our website for any unlawful purpose or to solicit others to perform unlawful acts. Specifically, you agree not to:

• Violate any applicable laws or regulations
• Infringe upon or violate our intellectual property rights
• Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• Submit false or misleading information
• Upload or transmit viruses or any other type of malicious code
• Collect or track the personal information of others
• Spam, phish, pharm, pretext, spider, crawl, or scrape
• Interfere with or circumvent the security features of the website

The Service and its original content, features, and functionality are and will remain the exclusive property of TrustyLads and its licensors. The Service is protected by copyright, trademark, and other laws.

In no event shall TrustyLads, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

These Terms shall be interpreted and governed by the laws of India, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

If you have any questions about these Terms of Service, please contact us: